FINANCIAL EQUITY IN THE FINANCIAL INSTITUTIONS AND BANKS

STRENGTHENING FINANCIAL INSTITUTIONS’ RESPONSE TO DOMESTIC ECONOMIC ABUSE

Access to Safe Finance by Removing Structural Barriers for Economic Safety and Security

Based on our recent research and consultations with survivors, it appears that most major Canadian financial institutions are unfamiliar with economic abuse, as they lack the necessary policies or procedures to assist victims and survivors in rebuilding their lives.

To remove the structural barriers, we collaborate with the members of our National Task Force for Women’s Economic Justice Financial and Banking Services Committee, victims, stakeholders, financial institutions and women’s service organizations, to identify critical policy, services and procedure gaps, and to develop new approaches, products, and services for victims.

Perpetrators may be partners, family members or people on whom customers depend for support and the perpetrator may use the customer’s money in a way that limits the customer’s actions and future plans; they may be left with no money for basic essentials such as food and clothing for themselves or their children,
Head of Sustainable Banking Louise,

What is New?

How Can Canadian Banks and Financial Institution Help?

Five Ways You Can Help

CCFWE has developed a comprehensive list of measures to fight economic abuse in collaboration with Canadian and international partners and experts on Intimate Partner Violence (IPV), economic empowerment, banking, mental health, and family law. By implementing these programs and policies, your organization can help protect survivors  Economic Abuse and support such individuals in becoming financially independent. Informed in part by the Canadian code of conduct to protect seniors, a few of the action items CCFWE recommends include:

  1. Implementing policies to protect the privacy of survivors in collaboration with CCFWE Policy and research experts.  
  2. Training staff to detect and respond to Economic Abuse in collaboration with CCFWE and Economic Abuse experts.  
  3. Developing a Voluntary Financial Abuse Code of Practice to protect survivors.
  4. Supporting both the CCFWE  and survivors by appointing a representative from your organization to join our National Task Force for Women’s Economic Justice, Banking and Finance Service committee. 
  5. Tailoring personal and business accounts and services for survivors. 

Our team is available to share more insights and recommendations from our recent Financial Future Summit Action Plan on how you can implement survivor protection policies, programs, and practices in your organization.

“My bank didn’t allow me to arrange payments on my mortgage while I was in transition housing. They were exposing my personal information to my ex husband while I was hiding in transition housing. This was problematic since we had a joint mortgage, and as the breadwinner, the payments were taken out of my accounts, not his” – Survivor Story

What is New?

Read our CBC story on abusive - e transfer

Our CBC interview about E – Transfer Abuse “Two national women’s organizations are demanding that Canada’s banks do more to stop threatening and abusive messages in e-transfers, which are sometimes used by abusers to contact their victims after they are blocked on other communication platforms”