Industry and Regulatory Systems

Creating Fair and Responsive Essential Service Systems

Utilities, telecommunications, energy providers, and other regulated industries can significantly impact a person’s financial stability. Economic abuse can leave people experiencing economic abuse with utility arrears, fraudulent accounts, damaged credit, and barriers to accessing essential services. CCFWE works to improve regulatory frameworks and industry practices that protect consumers and support economic security and empowerment.

Key Priorities

  • Utility debt and account protections
  • Telecommunications and digital service access
  • Consumer protections within regulated industries
  • Industry accountability and complaint mechanisms

Our Work

We engage regulators, industry leaders, and government partners to strengthen protections and reduce barriers that undermine the economic security of people experiencing economic abuse.

Relevant Publications and Resources